Cross-cultural training programs
Drawing from a diverse literature that underscores America's growing racial hostility and violence, York defines and explores the claims of cross-cultural training as an aid to increasing personal satisfaction and professional productivity in culturally diverse work environments. York claims that soaring "failure rates" among cross-cultural workers, particularly teachers, business personnel, and missionaries, are the result of inadequate, poorly administered, or inappropriate cross-cultural training. Examining more than 500 studies of cross-cultural training programs in more than a dozen occupations, York compares training given to Peace Corps and diplomatic corps members, teachers, doctors, and others who work in culturally diverse environments. In an analysis of these programs, she determines whether differences in policies, goals, selection procedures, lengths of training time, age or race of trainees, training location, or other factors contribute to long-term effectiveness of the programs.
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abroad adjustment Alaskan bush Ameri anthropologists areas Asian attitudes behaviors Bochner Brislin candidates Chapter church communication created cross-cul cross-cultural contact cross-cultural experience cross-cultural training programs cross-cultural workers cultural awareness cultural change cultural relativism culturally different culturally diverse culture shock different cultural difficulties dominant group effective employees environment ethnic groups ethnocentrism examined example expat field foreign Furthermore global goals Hispanic identity immigrants individual ingroup interaction intercultural Intercultural Relations Jastrzab Kovel language learning levels Mahan mainstream measure ment mental health military minority group missiologist mission missionaries multicultural Native American norms organizations outcomes outgroup Peace Corps Peace Corps volunteers percent personnel perspective political positive problems psychology qualitative ethnology racial racism Rodney King roles salamanders Sapir-Whorf hypothesis schools social society sojourners specific Starosta student teachers success suggests teacher training teaching theory tion train teachers tural ture United University variables workplace