Take this culture quiz to quickly determine how you will cope in multicultural business situations. Answer Yes or No to each question. Smiling is always a good way to establish rapport. Progress is inevitable and necessary. It is good to be action oriented. People are defined primarily in terms of their work and achievements. Each person is an individual and should seek and achieve independence from others. Competition is a good way of motivating people. There is usually a best way of doing something which should be determined and then followed. We are problem-solvers. There are problems in the world, and we should work to find solutions to them. The use of numbers will increase your credibility. A handshake at the end of a conversation means agreement and acceptance of terms and conditions. What is the right answer to each of these questions? The short answer is: Sometimes. The real answers to these and hundreds of other questions about doing business across cultures are found on the pages of
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Coping with Culture Clash
Case Study Titles Country Page
Leaping the Language Barrier
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American analysis paralysis Analysis What happened approach arrived asked behaviors bilingual education client communication critical cross-cultural culture clash David decision-making develop engineers English Enrique ethnocentrism example experience firm fluent friends future Geert Hofstede Gorden Guatemala host culture host nationals identify implementation in-group industrial interact intercultural interpreter interview Jacqueline Latin America look managers and consultants Maurice Mayan language meet Mexican Mexico Ministry misunderstanding be avoided modules multicultural negotiating Nigel Nigeria nonverbal officials operators out-group percent person plant manager Poirot polychronic power distance power distance index problem production manager questions relationships Republic of Ireland response Russian schedule Shuar situation skills smile smile at strangers social someone Spanish style supervisors talk teachers tend to score things tion translate U.S. manager uncertainty avoidance understanding United village workers workforce