Current Issues in Knowledge Management

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Jennex, Murray E.
IGI Global, Feb 28, 2008 - Computers - 404 pages
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As global enterprise grows increasingly reliant on electronic data, processes, and procedures, studies of the management of organizational knowledge are emerging at the forefront of critical research.

Current Issues in Knowledge Management combines cutting-edge research on the cultural, technical, organizational, and human issues surrounding the creation, capture, transfer, and use of knowledge in today's organizations. Providing foremost information on topics such as organizational memory, knowledge management in enterprises, enablers and inhibitors of knowledge sharing and transfer, and emerging technologies of knowledge management, this estimable reference offers vital research information to practitioners and scholars in a variety of settings.

 

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Contents

The Need for Knowledge Management
1
The Impact of Culture and Context on Knowledge Management
6
Addressing Contextual Issues in Knowledge Management A Guiding Framework
12
A Model of Knowledge Management Success
34
Advances in Knowledge Transfer Sharing and Flow
52
Think Social Capital Before You Think Knowledge Transfer
53
Human Effect of Knowledge Sharing Cooperative Type and Reciprocity Level in Community of Practice
66
Toward a ReceiverBased Theory of Knowledge Sharing
86
Community of Practice Aligning Knowledge Work with Organisational Knowledge Strategy
206
Advances in Knowledge Management Development Methodologies
227
A Method for Knowledge Modeling with Unified Modeling Language UML Building a Blueprint for Knowledge Management
228
Improvement of Software Engineering Processes by Analyzing Knowledge Intensive Activities
243
Using Social Networking Analysis to Facilitate Knowledge Sharing Amongst Senior Managers in Multinational Organisations
263
Advances in Knowledge Management Application
274
Leveraging Current Experiences for Future Actions An Exemplar of Knowledge Reuse
275
Knowledge Characteristics Knowledge Acquisition Strategy and Results of Knowledge Management Implementations An Empirical Study of Taiwan...
289

A Dialectic on the Cultural and Political Aspects of Information and Knowledge Sharing in Organizations1
104
A Conceptual Model for Knowledge Sharing as Dependent on Cultural Factors
119
Advances in Knowledge Management in Organizations
131
Integrating Knowledge Management with Programme Management
132
Developing and Analysing Core Competencies for Alignment with Strategy
149
A CaseClassificationConclusion 3Cs Approach to Knowledge Acquisition the Problem Solving Process
163
Knowledge Management Systems Towards a Theory of Integrated Support
181
Emergency Preparedness and Information Systems
309
Knowledge Management and Hurricane Katrina Response
328
Compilation of References
341
About the Contributors
374
Index
383
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About the author (2008)

Murray E. Jennex is an associate professor at San Diego State University, Editor-in-Chief of the International Journal of Knowledge Management, Editor-in-Chief of IGI Global book series, Co-Editor in Chief of the International Journal of Information Systems for Crisis Response and Management, and President of the Foundation for Knowledge Management (LLC). Dr. Jennex specializes in knowledge management, system analysis and design, IS security, e-commerce, and organizational effectiveness. Dr. Jennex serves as the Knowledge Management Systems Track Co-Chair at the Hawaii International Conference on System Sciences. He is the author of over 100 journal articles, book chapters, and conference proceedings on knowledge management, end user computing, international information systems, organizational memory systems, ecommerce, security, and software outsourcing. He holds a BA in chemistry and physics from William Jewell College, a MBA and a MS in software engineering from National University, and a MS in telecommunications management and a PhD in information systems from the Claremont Graduate University. Dr. Jennex is also a registered professional mechanical engineer in the state of California and a Certified Information Systems Security Professional (CISSP). [Editor]

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