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Chapter 1Executive Summary
Chapter 2A Decade of Development
28 other sections not shown
aoxvias average backorder barcoded buyer carriers Caterpillar Caterpillar Inc Chapter Chemical competitive core customers core product corporate costs Council of Physical customer service levels customer service performance customer service program customer service standards customer's delivery Digital Equipment Corporation distribution system electronic data interchange equipment evaluation factors Federal Express fill rate firm function implementation indicate inventory L.L. Bean levels of service logistics function manufacturing market share marketing mix measures NAPC order fill order status information package percentage Physical Distribution Management product recall public warehouse public/contract warehouses questionnaire relationship requests response to inquiry selected seller shipments shipped shippers shipping forecasts specific strategy suppliers survey Table third party tion tomer service transportation TT T0 vendors warehousing Washington D.C.