DK Essential Managers: Influencing People

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Penguin, Sep 9, 2002 - Business & Economics - 72 pages
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DK's best-selling Essential Managers series are ideal for managers at every level. These compact references demonstrate the techniques and skills that are useful in any work environment, making this series the most accessible single-subject business guides on the market.
 

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Contents

Introduction
Understanding Influence
Being Influential
Building Collaboration
The Purpose of Influence
Managing Yourself
Building Selfassurance
Developing Influential Attitudes
Gaining Cooperation
Selling your Proposal
Projecting the Future
Exercising Influence
Forming Networks
Motivating Individuals
Influencing Teams
Influencing your Superiors

Emotional Intelligence
Developing Empathy
Creating Trust
Looking the Part
Presenting Ideas
Framing your Ideas
Engaging Interest
Negotiating Successfully
Dissolving Conflict
Rehearsing a Presentation
Swaying an Audience
Assessing your Influencing Skills
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