Dealing with Difficult Parents: (and with Parents in Difficult Situations)

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Eye On Education, 2001 - Education - 198 pages
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This book helps teachers, principals, superintendents, and all educators develop a repertoire of tools and skills for comfortable and effective interaction with parents. It shows you how to deal with the parent who is bossy, volatile, argumentative, aggressive, or maybe the worst - apathetic. It provides specific phrases to use with parents to help you avoid using "trigger" words which unintentionally make matters worse. It will show you how to deliver bad news to good parents, how to build positive credibility to all types of parents, and how to foster the kind of parent involvement which leads to student success.
 

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Contents

WHO ARE THESE GUYS? DESCRIBING
13
WHATS WRONG WITH THESE PARENTS
25
COMMUNICATING WITH PARENTS
37
POSITIVE COMMUNICATION WITH PARENTS
49
Communicating in Good Times
66
The Owl Doesnt Just Screech
72
Lower Your Voice
78
WHAT IF THE PARENT is RIGHT?
85
DEALING WITH PARENTS
107
BUT I DID GET A GOOD DEALEXAMINING
123
WHAT IF THEY USE THE F WORDFAIR?
135
FOCUS ON THE FUTURE
143
INCREASING PARENTAL INVOLVEMENT
151
INCREASING PARENTAL INVOLVEMENT WITH
163
INCREASING PARENTAL INVOLVEMENT
181
PARTING THOUGHTS
193

THE BEST WAY TO GET IN THE LAST WORD
93
Do You FEEL DEFENSIVE? IF so SOMETHING
99

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