Dealing with Disaster: Public Management in Crisis SituationsWhy does government sometimes do a superlative job handling natural disaster situations while at other times, as in the case of Hurricane Katrina, it performs extremely poorly? Updated with examples through 2010, this classic study examines the disruptive effects of disasters on patterns of human behavior and the routine operations of government, and the conditions under which even relatively minor crises can lead to system breakdown. Integrating case studies of emergency management with studies of collective behavior, the author identifies factors that contribute to successful government handling of disaster situations and distills insights that can be used to improve these capacities at all levels--federal, state, and local. The book includes numerous illustrations as well as expanded coverage of research on disaster management and greatly expanded reference lists. |
Contents
| 9 | |
3 The Governmental Response System | 31 |
4 Human Behavior and Governmental Activity in Disasters | 46 |
5 The Gap Between Bureaucratic Norms and Emergent Norms | 60 |
Case Studies of Natural Disasters | 81 |
7 Hurricane Hugo | 88 |
8 The Loma Prieta Earthquake in California | 108 |
9 Hurricane Andrew | 117 |
11 Hurricane Georges | 150 |
12 Hurricane Katrina | 167 |
13 Normal Disasters 1990 Floods in South Carolina and 2010 Floods in Tennessee | 196 |
Summary Implications and Conclusions | 215 |
15 Considering Recommendations for Change | 226 |
References | 247 |
Index | 293 |
About the Author | 304 |
Other editions - View all
Dealing with Disaster: Public Management in Crisis Situations Saundra K. Schneider Limited preview - 2014 |
Dealing with Disaster: Public Management in Crisis Situations Saundra K. Schneider Limited preview - 2014 |
Dealing with Disaster: Public Management in Crisis Situations Saundra K. Schneider No preview available - 2011 |
Common terms and phrases
Accounting office actions Administration affected population bottom-up bureaucratic norms catastrophic Center citizens communities coordinate damages Department of Homeland developed disaster assistance disaster relief disaster response system disaster victims Emergency Management Agency emergency management system emergency preparedness emergency relief emergency response emergent norms evacuation federal agencies Federal Emergency Management federal government FEMA News Photo FEMA’s floods Florida Keys gap between emergent Government Accountability Office governmental activity governmental response process governmental response system Governor Gulf Coast handle Homeland Security Hurricane Andrew Hurricane Georges Hurricane Hugo Hurricane Katrina involved issues levels of government Loma Prieta Earthquake Louisiana major disaster milling process Mississippi mobilize national government natural disasters Northridge Earthquake occurred organizations political problems Puerto Rico quake Quarantelli quickly recovery efforts relief effort residents response to Hurricane role September September 20 South Carolina south Florida standard operating procedures storm victims Sylves Tennessee U.S. Department U.S. General Accounting U.S. House