Dear Valued Customer: You Are a Loser: And Over 100 Other Embarrassing and Funny Stories of Technology Gone Mad

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Andrews McMeel Publishing, 2004 - Humor - 328 pages
To err is human. To really screw things up takes modern technology. To enjoy reading about the misfortunes of others at the hands of technology...all it takes is this book!

In addition to being one of the country's leading technology experts (he's co-authored more than 30 books), Rick Broadhead has had a life-long predilection for stories of the strange-but-true genre. In Dear Valued Customer: You are a Loser, he combines his two abiding passions to present an exhaustive, fascinating, and hysterical collection of technologically enabled blunders, bloopers, and mishaps.

Have you heard the story about the bank in Chicago whose computer made overnight multi-millionaires out of hundreds of its account holders? How about the man in California who was informed that he owed 39 trillion dollars in overdue library fines? Or the woman in New York state who claimed she was seeing the names of dead people on her caller-ID box?

The Most "F" words in a Disney movie, The Most Embarrassing Open Mike Gaffe by a Politician, The Strangest Discovery by an Airport Metal Detector (a woman discovered she had a surgical retractor in her stomach)..;.these and more than one hundred other bizarre stories will definitely keep readers uproariously enthralled. 


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User Review  - callmejacx - LibraryThing

I wanted a light read, and that is what I got. The stories at the beginning of the book seemed to repeat themselves though out the rest of the book. Most of the stories started to sound the same the more I read. Half way through the book I lost interest. Read full review


Biggest EMail Screwup in Che Workplace 11
Biggest EMail Gaffe during a Bankruptcy Case 19
Most Effective Junk EMail Filter 29
Biggest Accidental Overdraft Notice 52
Biggest Trading Blunder on the New York Stock Exchange 72
Funniest Accidental Use of 911 by a Criminal 165
Most Famous Competitive Spat over TollFree Telephone Numbers 174
Biggest OnLine Media Gaffe in a Major Court Case 180
Most Outlandish Story to Be Yanked from a Major OnLine News Site 199
Most Unusual Correction in the New York Times 216
Most Outrageous OffColor Remark about a Politicians DaughterinLaw 224
Most Successful Disruption of a Network News Broadcast 233

Biggest Gaffe at a Tax Refund Machine 78
Most Embarrassing Product Debacle 84
Strangest Discovery by an Airport Metal Detector 91
Biggest Residential Oil Slick Caused by a Computer Error 101
Most Unlikely Place for a Cell Phone 103
Funniest Bookmaking Glitch 113
Most F Words in a Disney Movie 122
Most lronic Technical Problem during a Theater Production 138
Most Offensive Bill from a Phone Company 150
Most Expensive Telephone Call from a Toddler 159
Biggest Tax Statement Blunder 243
Most Humorous Case of Mistaken ldentity 262
Shortest Press Release by a Publicly Traded Technology Company 295
Strangest Explanation for a Check Error 56
Strangest Assembly Line Glitch at a Cereal Plant 1 45
Biggest OnLine Goof during a Major Literary Competition 302

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About the author (2004)

Rick Broadhead is a leading consultant, analyst, and professional speaker in the technology industry. He has co-authored many on technology and the Internet.

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