Decision Making for Outsourcing and Privatization of Vehicle and Equipment Fleet Maintenance
Transportation Research Board, 2011 - Contracting out - 59 pages
TRB’s National Cooperative Highway Research Program (NCHRP) Report 692: Decision Making for Outsourcing and Privatization of Vehicle and Equipment Fleet Maintenance presents a framework for conducting systematic analysis and making decisions on outsourcing and privatization of vehicle and equipment fleet maintenance.
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Chapter 1 Introduction
Chapter 2 Background
Chapter 3 Scope of the Outsourcing Decision Framework
Chapter 4 Fleet Outsourcing Decision Framework
Chapter 5 Case Studies
Chapter 6 Summary
Appendix A Summary of Outsourcing Model and Process Steps
Appendix B Forms and Templates
Abbreviations used without definitions in TRB publications
Adequate Adequate Adequate agency agency’s BOOZ ALLEN HAMILTON buyer leverage considered for outsourcing cost and performance cost comparison decision analysis decision-making Demand and Capabilities Direct labor costs DOT fleet DOT’s duty Major duty PM equipment fleet maintenance evaluation External Conditions external costs external service providers Facilities and equipment facilities Facilities favors outsourcing fleet and equipment fleet manager FTEs Heavy duty identified Inadequate Inadequate insourcing and outsourcing Insourcing decisions insourcing or outsourcing Internal and External Internal Demand Light duty logic model maintenance activities maintenance services Medium duty ment Minor Major Overhaul On-Road Repair outcomes outsource inclination outsourced costs outsourcing alternatives outsourcing analysis outsourcing and privatization outsourcing candidates outsourcing decision framework Penske performance analysis Performance Trade-Offs PM Minor Major Preventive maintenance private sector process model range of outsourcing region road repair Serco service quality single type staff Subprocess Table trade-off analysis Transportation U.S.DOT vehicle and equipment vendors