Decision Support Systems in the 21st Century

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Prentice Hall, 2003 - Computers - 611 pages
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Packed with essential information, this valuable volume helps future business management professionals learn to make and support managerial decisions, providing a thorough understanding of the support aspect of DSS. Written from a cognitive processes and decision-making perspective, it concentrates on issues that emphasize managerial applications and the implication of decision support technology on those issues. The volume examines data warehouses, intelligent software agents and DSS system development, as well as an introduction to decision support systems, decision in the organization, modeling decision processes, group decision support and groupware technologies, executive information systems, expert systems and artificial intelligence, knowledge engineering and acquisition, and data mining and data visualization. For Data Warehouse Administrators, CIO and Directors of Information Systems.

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Packed with essential information, this valuable volume helps future business management professionals learn to make and support managerial decisions, providing a thorough understanding of the support aspect of DSS. Written from a cognitive processes and decision-making perspective, it concentrates on issues that emphasize managerial applications and the implication of decision support technology on those issues. The volume examines data warehouses, intelligent software agents and DSS system development, as well as an introduction to decision support systems, decision in the organization, modeling decision processes, group decision support and groupware technologies, executive information systems, expert systems and artificial intelligence, knowledge engineering and acquisition, and data mining and data visualization. For Data Warehouse Administrators, CIO and Directors of Information Systems 

Contents

Introduction to Decision Support Systems
2
Decisions and Decision Makers
33
Decisions in the Organization
86
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About the author (2003)

George M. Marakas" is an Associate Professor of Information Systems and the BAT Faculty Fellow in Global IT Strategy at the Kelley School of Business at Indiana University in Bloomington. His teaching expertise includes systems analysis and design, technology-assisted decision making, managing IS resources, behavioral IS research methods, and data visualitation and decision support. In addition, Marakas is an active researcher in the area of systems analysis methods, data mining and visualization, creativity enhancement, conceptual data modeling, and computer self-efficacy. Dr. Marakas is a world-renown author of textbooks. Including this text, he has written "Systems Analysis and Design: An Active Approach" and "Decision Support Systems in the 21st Century," Second Edition, both published by Prentice Hall.

Marakas received his doctorate in Information Systems from Florida International University in Miami and his MBA from Colorado State University. Prior to his academic career, he enjoyed a highly successful career in the banking and real estate industries. His corporate experience includes senior management positions with Continental Illinois National Bank and the FDIC. In addition, Marakas served as president and CEO for CMC Group, Inc., a major RTC management contractor in Miami, for 3 years.

During his tenure at the University of Maryland and now at Indiana University, Marakas distinguished himself both through his research and in the classroom. He received numerous national teaching awards, and his research has appeared in the top journals in his field.

Beyond his academic endeavors, Marakas is also an active consultant and serves as an advisor to a number oforganizations including the Central Intelligence Agency, the Department of the Treasury, the Department of Defense, British-American Tobacco, Xavier University, Citibank Asia-Pacific, Nokia Corporation, Eli Lilly Corporation, and United Information Systems, among many others. His consulting and executive education activities, spanning five continents, are concentrated primarily on e-commerce strategy, workflow reengineering, CASE tool integration, and global IT strategy formation. He is a Novell Certified Network Engineer and has been involved in the corporate beta testing program for Microsoft Corporation since 1990. Marakas is also an active member of a number of professional IS organizations, an avid golfer, a second-degree black belt in Tae Kwon Do, a PADI-certified divemaster, and a member of Pi Kappa Alpha fraternity.

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