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SUMMARY AND CONCLUSIONS
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05 level academic library academic term American Library Association Appendix APPROPRIATE BOX behavior BORROWERS AS RELATED brary charge cards chi-square chi-square test circulation Colorado State University control group delin delinquent bor delinquent borrowers determine difference dourG due date effect eleven replicates experiment forget Frequency furthermore greatest number Ibid investigator land-grant university library Library Journal library materials linquent borrowers mail notice March 15 ment null hypothesis overdue book overdue material overdue notices past the due patrons to share patterns postulated causal element prompt quent borrowers questionnaire ranking rate of returning rates of response received relationship reminded Research Libraries return materials return rate return the material rowers sample selected share library share materials share resources social sciences sponse STATISTICAL stimulus subjects suggested survey Table telephone call tion treated by telephone Treatment-B treatments applied Uncertain If yes undergraduate borrower University of Illinois week