Delivering IT and eBusiness Value

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Taylor & Francis, Jun 17, 2013 - Business & Economics - 320 pages
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'Delivering Business Value from IT' is focused on the evaluation issue in IT and how IT evaluation can proceed across the life-cycle of any IT investment and be linked positively to improving business performance.

Chapters 1,2 and 3 detail an approach to IT evaluation whilst chapters 4 and 5 build on these by showing two distinctive approaches to linking IT to business performance. The remaining three chapters deal with a range of evaluation issues emerging as important - specifically Internet evaluation, Y2K and beyond, EMU, quality outsourcing, infrastructure, role of benchmarking, and cost of ownership issues that practitioners regularly encounter.
 

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Contents

trends and challenges in IT evaluation
ii
lifecycle evaluation and more
19
3 Project planning for risk prioritization and benefits
43
4 Project management and postimplementation evaluation
87
5 Developing a balanced business scorecard for IT
123
evaluation as the key to IT outsourcing
159
not business as usual?
191
four approaches
213
from infrastructure and benchmarking to mergers and acquisitions
247
References
289
Index
295
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