Department of Veterans Affairs Office of Resolution Management and the Office of Employment Discrimination Complaint Adjudication: Hearing Before the Subcommittee Oversight and Investigations of the Committee on Veterans' Affairs, House of Representatives, One Hundred Sixth Congress, First Session, September 30, 1999
U.S. Government Printing Office, 2000 - Discrimination in employment - 63 pages
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action administrative allegations Allen & Hamilton alternative dispute resolution areas assessment backlog Beneﬁts best practices BOB STUMP Booz BRICKHOUSE Chairman complainant's complaint activity complaint process complaint resolution system CORRINE BROWN Counsel DELOBE Department of Veterans Department's developed discipline DYER EEO complaint resolution EEO-related EEOC effective Employment Discrimination Complaint Employment Opportunity Commission ensure Equal Employment Opportunity facility management Federal agencies ﬁeld ﬁled ﬁling ﬁnal decision ﬁnd ﬁndings FLOYD SPENCE follow-up found that ORM Gibson HADDEN hearing identiﬁed impact implemented improve initial Jim Clyburn key staff LANE EVANS Ofﬁce Office of Employment Office of Resolution ofﬁcials operation organizations ORM and OEDCA ORM staff ORM’s OVERSIGHT AND INVESTIGATIONS performance procedures process complaints Public Law recommend that ORM Resolution Management response retaliation root cause September 30 sexual harassment signiﬁcant speciﬁc STEVE BUYER supervisors Terry Everett testimony Thank timeliness tion UDALL Veterans Affairs Veterans Health Administration