Design at Work: Cooperative Design of Computer Systems

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Joan Greenbaum, Morten Kyng
Taylor & Francis, Apr 1, 1991 - Technology & Engineering - 312 pages
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The contributors to this important volume begin with a simple premise: Computer system development is difficult, not primarily because of the complexity of technical problems, but because of the social interaction involved when users and designers learn to create programs and express ideas together. Based on this important concept, they offer concrete suggestions for ways that system developers can experiment with new perspectives and techniques for cooperating with users -- especially during the early phases of the design process.

The editors' primary goal is to stimulate the creation of useful computer systems -- systems that support and sustain the fragile relationship of the people, the working environment, and the computer technology itself.

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User Review  - jonas.lowgren - LibraryThing

Participatory design and other socially oriented development approaches have a long history in systems development and, by heritage, in interaction design. This book is an excellent introduction to ... Read full review

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About the author (1991)

Joan Greenbaum is professor of computer information systems at La Guardia Community College and professor of environmental psychology at the Graduate Center, City University of New York.

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