Design for Six Sigma: Launching New Products and Services Without Failure
Six Sigma provides an overarching concept, methodology and the tools to improve quality and customer satisfaction, thereby increasing profitability. This book moves beyond applying Six Sigma to already exisiting products and services to quantifying, designing and measuring success in from the start.Most new ideas are launched on the market without taking customer needs into account. Failings are discovered in the marketplace where products or services then have to be refined and redesigned - indeed perhaps some 80% of new products or services will fail altogether. By using the Six Sigma approach to designing new products and services the chances of failure are greatly reduced. Six Sigma encourages innovation within a controlled framework, leading to better products and services brought to the marketplace more quickly.This book aims to provide a detailed resource of guidance and inspiration covering all the aspects of business strategy, product/service design, project management and execution necessary for the successful introduction of new products and services, all under the auspices of a customer-focused Six Sigma approach. Moreover it provides a tangible way of measuring satisfaction and the success of the new.
What people are saying - Write a review
We haven't found any reviews in the usual places.
Six Sigma overview
Business strategy for growth
DFSS framework and overview
DFSS methodology in detail
Focusing on the customer
Robustness and reliability
Robust design and lean manufacture
Management and people
Quality function deployment
achieve analysis appropriate atmospheric railway basic benchmarking benefit better bridge Brunel certainly challenge check-in clearly completed constraints corporate strategy cost creative critical CTPs customer expectation customer focus customer needs customer quality customer requirements customer-focused defects deliver delivery Design For Six design process design project DFSS approach DFSS methodology DFSS project DMAIC DPMO effective engineering ensure evaluation excellent existing failure FMEA house of quality idea identify implementation important invention invoice issues lean manufacturing London Millennium Bridge major manufacturing measure mobile phone normal distribution organization perhaps potential practical proactive problem process improvement process performance process sigma product or service product/service products and services project team quality function deployment railway service processes sigma metric simply Six Sigma approach Six Sigma improvement solution concept special cause variation steam locomotive success target technical design tollgate tool typically