Design for Six Sigma, Chapter 7 - Quality Function Deployment (QFD)
Here is a chapter from an updated Design for Six Sigma, Second Edition, which has extensive new chapters and learning modules on innovation, lean product development, computer simulation, and critical parameter management--plus new thread-through case studies. This updated edition provides unrivalled real-world product development experience and priceless walk-throughs that help you choose the right design tools at every stage of product and service development. The book includes detailed directions, careful comparisons, and work-out calculations that make every step of the Design for Six Sigma process easier.
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9-3-1 Strong Moderate Available products Professional axiomatic design benchmarking black belt Blank or weak business days competitors correlation matrix Courteous Adequate Follow-Up CTSs customer attributes customer desirability index customer engagement customer expectations customer features customer needs delights development cycle DFSS algorithm DFSS project DFSS team DFSS tools Direction of Improvement F irs Flexible processes Knowledgeable four phases house of quality identified important to customers improvement Available products Improvement Maximize Target Kano model Kobe lativ lu tio Maximize Target Minimize ment Moderate Weak 9.0 mp etit needs and expectations numbers petency m ode phases of QFD Prioritized processes Knowledgeable staff product or process products Professional staff Professional staff Flexible QFD chart QFD example QFD methodology Quality Function Deployment relationship matrix Save money/enhance productivity Six Sigma staff Flexible processes Standard 9-3-1 Strong symbol Target Minimize 1.0 Target Values team’s technical importance rating tomer trade-off tree diagram TRIZ