Designing Human Interface in Speech Technology

Front Cover
Springer Science & Business Media, 2006 - Computers - 382 pages

Designing Human Interface in Speech Technology bridges a gap between the needs of the technical engineer and cognitive researchers working in the multidisciplinary area of speech technology applications. The approach is systematic and the focus is on the utility of developing and designing speech related products.

Included is coverage of topics such as neuroscience on the multimodal cortex, cognitive theories on multi-task performance, stress and workload, as well as human information process theory and ecological interface design theory for evaluating speech-related human-system interfaces.

Of special emphasis are topics such as spoken dialogue system design, in-vehicle communication system design and speech technology in military applications. Also included are tools on how to analyze the design, different design theories and process, methods about how to understand users. The material systematically describes the user-center design process and usability evaluation methods.

Designing Human Interface in Speech Technology is appropriate for designers, engineers, and decision makers working in the area of speech technology research. It is also a good text book for senior university students and postgraduate students in the respective interaction design areas.

 

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Contents

INTRODUCTION
1
12 THE ASR APPLICATIONS
2
121 The History
3
122 Analysis of the Consumer Applications
5
123 Using ASR to Drive Ship One Application Example
7
13 INTERFACE DESIGN
9
132 Speech Interaction Studies
10
133 Multidisciplinary Aspects
11
59 UNIVERSAL ACCESS
160
510 ETHNOGRAPHY METHOD FOR CONTEXTUAL INTERFACE DESIGN
163
511 CONCLUSION
164
HUMAN FACTORS IN SPEECH INTERFACE DESIGN
167
62 THE UNIQUE CHARACTERISTICS OF HUMAN SPEECH
169
63 HUMAN SPEECH RECOGNITION SYSTEM
171
64 HUMAN FACTORS IN SPEECH TECHNOLOGY
179
65 SPEECH INPUT
180

134 TaskOrientated or DomainOrientated Systems
12
14 USABILITY AND USERCENTERED DESIGN
13
142 Understanding the User
14
143 About Design Guidelines
15
15 RESEARCH PHILOSOPHY
17
16 CONCLUSION
25
BASIC NEUROPSYCHOLOGY
27
22 GENERAL ASPECTS OF NEUROSCIENCE
28
23 PERCEPTION
33
24 LANGUAGE
39
25 LEARNING AND MEMORY
45
26 CONCLUSION
50
ATTENTION WORKLOAD AND STRESS
53
32 ATTENTION
54
33 MULTIPLETASK PERFORMANCE
58
34 STRESS AND WORKLOAD
61
35 THE RELATIONSHIP BETWEEN STRESS AND WORKLOAD
63
36 THE MEASUREMENT OF STRESS AND WORKLOAD
68
37 PSYCHOPHYSIOLOGICAL MEASURES
72
38 ENVIRONMENTAL STRESS
78
39 WORKLOAD AND THE PRODUCTION OF SPEECH
83
310 ANALYSIS OF SPEECH UNDER STRESS
85
311 RESEARCH PROBLEMS
91
312 CONCLUSION
94
DESIGN ANALYSIS
95
42 INFORMATION PROCESSING THEORY
97
43 THE ECOLOGICAL PERSPECTIVE
98
44 DISTRIBUTED COGNITION
103
45 COGNITIVE SYSTEM ENGINEERING
104
46 WORK AND TASK ANALYSIS
106
47 INTERACTION DESIGN PROCESS
115
48 SCENARIOBASED DESIGN
119
49 DISCUSSION
120
410 CONCLUSION
122
USABILITY DESIGN AND EVALUATION
123
53 THE CONCEPT OF USABILITY
125
HUMAN NEEDS AND SATISFACTION
135
55 USERCENTERED DESIGN
141
56 SOCIAL TECHNICAL ISSUE
152
57 ADAPTIVE AND INTUITIVE USER INTERFACE
153
58 USAGECENTERED DESIGN
155
66 ASSESSMENT AND EVALUATION
186
67 FEEDBACK DESIGN
188
68 SYNTHESIZED SPEECH OUTPUT
192
69 ERROR CORRECTION
199
610 SYNTAX
205
611 BACKUP AND REVERSION
206
612 HUMAN VERBAL BEHAVIOR IN SPEECH INPUT SYSTEMS
208
613 MULTIMODAL INTERACTION SYSTEM
212
614 CONCLUSION
224
THE USABILITY OF SPOKEN DIALOGUE SYSTEM DESIGN
225
72 THE ATTRACTIVE BUSINESS
226
73 ERGONOMIC AND SOCIOTECHNICAL ISSUES
228
74 SPEECH RECOGNITION ERROR
232
75 COGNITIVE AND EMOTIONAL ISSUE
234
76 AFFECTIVE COMMUNICATION
237
77 LIMITATIONS OF SUI
238
78 USABILITY EVALUATION
241
79 CONCLUSION
249
INVEHICLE COMMUNICATION SYSTEM DESIGN
251
82 INVEHICLE SPEECH INTERACTION SYSTEMs
256
83 THE COGNITIVE ASPECTS
266
84 USE OF CELLULAR PHONES AND DRIVING
272
85 USE OF INVEHICLE NAVIGATION
276
86 SYSTEM DESIGN AND EVALUATION
281
87 FUTURE WORKS
286
88 CONCLUSION
287
SPEECH TECHNOLOGY IN MILITARY APPLICATION
289
92 THE CATEGORIES IN MILITARY APPLICATIONS
291
93 APPLICATION ANALYSIS
294
94 COMPARISON BETWEEN SPEECH INPUT AND MANUAL INPUT
297
95 AVIATION APPLICATION
301
96 ARMY APPLICATION
312
AIR TRAFFIC CONTROL APPLICATION
316
98 NAVY APPLICATION
320
99 SPACE APPLICATION
321
910 OTHER APPLICATIONS
322
911 INTEGRATING SPEECH TECHNOLOGY INTO MILITARY SYSTEMS
324
912 CONCLUSION
330
References
331
Index
377
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