Designing Your Organization: Using the STAR Model to Solve 5 Critical Design Challenges

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John Wiley & Sons, Dec 23, 2010 - Business & Economics - 272 pages
Designing Your Organization is a hands-on guide that provides managers with a set of practical tools to use when making organization design decisions. Based on Jay Galbraith’s widely used Star Model, the book covers the fundamentals of organization design and offers frameworks and tools to help leaders execute their strategy. The authors address the five specific design challenges that confront most of today’s organizations:

· Designing around the customer

· Organizing across borders

· Making a matrix work

· Solving the centralization—and decentralization dilemma

· Organizing for innovation


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Title Page
Designing Around the Customer
Organizing AcrossBorders
Multidimensional Network
Making a Matrix Work
Solving the CentralizationDecentralization Dilemma
Organizing for Innovation
Appendix DecisionTools

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About the author (2010)

The Authors

AMY KATES is principal partner with Downey Kates Associates, an organization design and development consulting firm located in New York City.

JAY R. GALBRAITH is professor emeritus at the International Institute for Management Development in Lausanne, Switzerland.

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