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Patient Classification for PreMarketing Analysis of the Private HealthCare Practice
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American Marketing Association aoxAias aqq approach aqq fo Arizona State University Atlas Copco attributes attribution theories behavior Berry buyer client communication competition concept conjoint analysis Consumer Research contact personnel corporate creativity customer satisfaction customer service customer's dimensions disabled persons effective employees ethics evaluation example exchange financial services focus framework goals Gronroos Group Harvard Business Review ideal professor's office identified important individual interaction internal internationalization interpersonal James Sokolove Journal of Marketing Lovelock marketing mix organization organizational Parasuraman perceived performance perspective phase placement potential pricing problem referral Rehabilitation relationship Relationship Marketing retail salesperson Service Encounter service environment service firms service provider service quality service style services marketing social specific standardized services strategy suggested suoxqoe Techno-Clinic tellers theory tion TRANSACTION COST ANALYSIS typology variables Zeithaml