Designing and Delivering Training for Groups
An applicable guide to training in groups regardless of size, this book is divided into two parts. Part One Course Development, looks at objectives and draws up lesson plans, teaching methods examined and discusses the importance of the training environment and visual aids available are discussed. The second part of the book Course Delivery6, concentrates on actually delivering the course effectively and on how to assess the success of the course. Throughout the text there are sections on advantages and disadvantages, checklists and do's and don'ts that deliver practical advice.
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Introduction to the Training Process
Developing a Lesson Plan
Questions and Responses
Handling Problem People
Using Your Voice
Coping with Stress
The Training Environment
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acetate achieved Advantages Disadvantages allow answer approach appropriate areas assess attending audio avoid behaviour brainstorming Bulldog clips Carousel Checklist course participants Delivering Training demonstrate Designing and Delivering difficult discussion distraction Doubting Thomas effective emphasize ensure equipment establish evaluation example eye contact facilities factors feedback feel flip chart group members group's attention highlight ideas identifying important individual involved issues Key o Participants knowledge layout learning objectives learning points lecture lesson plan line manager loaded question marker pens material means Mike Saunders non-verbal communication opportunity overhead projector pace pause person possible practice presentation problem questions reinforce learning relevant response result role play screen seek session setting objectives situations skills slides solution stress suitable talking techniques topic Trainer Figure TRAINER'S TIP training course training methods training programme training room transparency understanding venue visual aids visual support whiteboard