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An introduction to user interface design for knowledgebased systems
Organizing and managing the effortA design methodology
10 other sections not shown
action Additionally alert and error alert message analyze appropriate based system chapter color command complete component computer system concepts consistent context-sensitive help cues density describe display documentation specialist effective enables the user ensure error messages evaluation example expert system explanation facilities functionality goals graphical user interface graphics guidelines help system help users human hypertext icons identify illustrates input intelligent tutoring system interaction interface style International Typeface Corporation interview involves knowledge base knowledge engineer layout McGraw mental models metaphors methodology module natural language needs novice objects on-line documentation on-line help options participatory design permanent menus placement primary problem problem-solving prototype query questions requirements requirements analysis response scan screen prompts serif shown in Fig solving specific structure target users task analysis techniques tests type styles typefaces understand usability user documentation user interface design user's window x-height