Designing for Happiness: The User and Business Benefits of Positive Design

Front Cover
O'Reilly Media, Incorporated, Nov 30, 2018 - Computers - 265 pages
0 Reviews

Technology is developing more IQ, but it lacks EQ. Our smartphones don't know if we are having a good day or a bad day. Our cars could care less about compassion. Our home assistants are barely aware if we are shouting in frustration or just joking around. As technology becomes deeply integrated into every aspect of our daily lives, people expect more emotionally intelligent interactions. A future with feelings is as vital to our well-being as it is to business success.

Emotionally Intelligent Design is the next wave in creating experiences with empathy. Affective computing is pushing ahead with technology to automatically detect emotion. Design can be better attuned to emotion, too. Building on over a decade of work in emotional design, this book remixes the latest research in affective forecasting, emotional intelligence, positive psychology and emotion-sensing technology to support design with greater humanity. You'll learn:

  • How new theories about emotion will impact the future of technology
  • Techniques to understand emotion in greater depth
  • Ways to use artificial intelligence to detect, understand, and adapt to emotion
  • Patterns that create an emotionally sustainable relationship
  • How to create bot personalities that are emotionally intelligent (and when not to)

What people are saying - Write a review

We haven't found any reviews in the usual places.

About the author (2018)

Pamela Pavliscak studies the future of feelings. Obsessed by our conflicted emotional relationship with technology, her work is part deep dive research, part data science, part design. As a researcher, she creates experiments that challenge us to see technology--and ourselves--in new ways. Whether documenting new internet emotions or asking people to confront their digital alter egos, Pamela's research is aimed at understanding how technology can help us be human.

Pamela's work with organizations like Google, IKEA, The New York Public Library, and Virgin draws designers, decision-makers, and community members into creative collaboration. She's also co-founder of SoundingBox, a new online research platform. Her insights have appeared in The New York Times, the LA Times, NPR, Slate, CBC, and Quartz. She's spoken at SXSW, TEDx, TNW, and Web Summit among many others. Currently, Pamela is on faculty at Pratt Institute where she teaches the next generation of tech designers.

Bibliographic information