Designing for Situation Awareness: An Approach to User-Centered Design, Second Edition

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CRC Press, Apr 19, 2016 - Technology & Engineering - 396 pages
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The barrage of data overload is threatening the ability of people to effectively operate in a wide range of systems including aircraft cockpits and ground control stations, military command and control centers, intelligence operations, emergency management, medical systems, air traffic control centers, automobiles, financial and business management systems, space exploration, and power and process control rooms. All of these systems need user interfaces that allow people to effectively manage the information available to gain a high level of understanding of what is currently happening and projections on what will happen next. They need systems designed to support situation awareness.

Addressing the information gap between the plethora of disorganized, low-level data and what decision makers really need to know, Designing for Situation Awareness: An Approach to User-Centered Design, Second Edition provides a successful, systematic methodology and 50 design principles for engineers and designers seeking to improve the situation awareness of their systems' users based on leading research on a wide range of relevant issues.

See what’s new in the Second Edition:

  • Significantly expanded and updated examples throughout to a wider range of domains New Chapters: Situation Awareness Oriented Training and Supporting SA in Unmanned and Remotely Operated Vehicles
  • Updated research findings and expanded discussion of the SA design principles and guidelines to cover new areas of development

Mica R. Endsley is a pioneer and world leader in the study and application of situation awareness in advanced systems. Debra G. Jones work is focused on designing large-scale and complex systems to support situation awareness and dynamic decision making. Completely revised and updated, liberally illustrated with actual design examples, this second edition demonstrates how people acquire and interpret information and examines the factors that undermine this process. Endsley and Jones distill their expertise and translate current research into usable, applicable methods and guidelines.

 

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Contents

UserCentered Design
3
What Is Situation Awareness?
13
SA Demons The Enemies of Situation Awareness
31
Design Process
43
Determining SA Requirements
63
Principles of Designing for SA
79
Confidence and Uncertainty in SA and Decision Making
113
Dealing with Complexity
131
Designing to Support SA for Multiple and Distributed Operators
193
Unmanned and Remotely Operated Vehicles
219
SA Oriented Training
235
Evaluating Design Concepts for SA
259
Applying SAOriented Design to Complex Systems
285
Goal Directed Task Analysis for Commercial Airline Pilots
297
References
339
Back Cover
373

Alarms Diagnosis and SA
147
Automation and Situation Awareness
169

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