Designing & Implementing Successful Diversity Programs
Nationwide, corporate human resource managers list diversity management as one of their top three piorities in the 1990s. This guide, with its ideas, techniques, action items, plans, and case study, gives managers an understanding of the new complexity of the workforce and enables them to create and implement programs that get the best from their workers.
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Seven Key Actions for Designing and Implementing
LIST OF EXERCISES AND EXHIBITS
Important Points to Remember
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action plans activities advancement affirmative action African American Anonymous Company approach areas Asian Asian American assessment awareness behavior benefits biases business rationale career mobility systems chapter commitment communication company's corporate culture criteria described diversity change process diversity initiatives diversity issues diversity management diversity process diversity programs diversity research Diversity Task Force diversity training effective efforts environment ethnic evaluation example Exercise Exhibit feedback feel females and minorities Flextime focus groups Helene Curtis Hispanic human resources identify impact implementation important include the following individuals Johari Window leadership managing diversity ment mentoring needs nonexempt opportunities organization participants perceptions performance appraisal ployees position potential priorities progress recruiting response senior management skills specific stereotypes strategy survey Table target tion total quality management Towers Perrin turnover understanding white males women work/family programs work/life workforce