Developing and Measuring Training the Six Sigma Way: A Business Approach to Training and Development
This important resource translates the popular Six Sigma methodologies, tools, and techniques in a way that is customized specifically for the design, implementation, and measurement of employee development programs. A proven alternative to the Kirkpatrick Model, this new model offers a more effective method for designing and testing the effectiveness of training. Throughout the book, the author presents tools in a user-friendly and understandable format that is tailored for implementation in the development and measurement of employee learning programs. Step-by-step, Developing and Measuring Training the Six Sigma Way walks the reader through the highly effective and proven DMADDI™ process.
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accounting Activities Tools Deliverables ADDIE affinity diagram Analytical Hierarchy Process analyze phase approach assessment brainstorming business requirements business review team chapter complete cost course create customer training department define phase develop phase development process DFSS DMAIC e-learning development ensure evaluation factors feedback Figure fishbone flip chart FMEA goal statement ideas identified implement phase improvement instructional designer Ishikawa diagram issues learners learning objectives learning requirements lesson plan matrix measurable targets measure phase meet business needs Objective Activities Tools opportunity statement outputs pairwise comparison Pareto chart percent Performance phase of DMADDI prioritized problem process flow diagram product manager project charter project leader prototype match Quality Functional Deployment quantified random word responsible rework Six Sigma methodology Six Sigma tools solutions specific stakeholder analysis form Steps to Follow storyboard Table Task analysis team leader techniques tollgate review training manager training professionals training programs validate worksheet