Development Effectiveness: Strategies for IS Organizational Transition

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John Wiley & Sons, Mar 16, 1994 - Business & Economics - 390 pages
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Explains how companies can productively use development effectiveness, an offshoot of total quality management, to ease problems regarding changing technologies in the information services organization by providing tools for change while still creating high-performance IS organizations. Contains proven implementation steps for planning and managing IT transitional processes along with the instruments relevant to measure the IS organization's current position, readiness for and ability to change.
 

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Contents

The Current State of IS Development
1
Leading PracticesAnd Where They Still
41
Characteristics of HighPerformance
81
Key Issues in Organizational Transition
103
Organizational Design for Systems Delivery
141
Why the Management of Change Matters
173
Establishing the Need for Action
215
A Framework for Transition
245
Transition Planning
284
The Transition Process
290
Organizing for Transition
298
Organizing for Beyond the Transition
304
A Complete Program for Infrastructure Creation
317
The Pathfinder
335
Internalizing Continuous
353
References and Bibliography
377

Awareness Building
252

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