Digital Economies: SMEs and E-Readiness: SMEs and E-Readiness

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Mutula, Stephen M.
IGI Global, Jul 31, 2009 - Computers - 356 pages
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Several studies have been made to determine the effectiveness of information and communication technologies within small business enterprises, but the focus on e-readiness assessments have been very limited.

Digital Economies: SMEs and E-Readiness provides valuable insights into the current state of the digital economy and the ability of SMEs to leverage information and communication technologies in overcoming their position in the global business market. This innovative collection provides vital information for developing strategic objectives and frameworks that promote economic growth, infrastructure development, capacity building, and educational training.

 

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Contents

Introduction
1
Section 2 Digital Economy Growth and Infrastructure
14
Growth of the Digital Economy
15
Digital Economy Components
29
SMEs Industry
39
Digital Divide and SMEs
54
Section 3 EReadiness Assessments
76
EReadiness and Its Assessment
77
Knowledge Management KM
191
ERecords Management and Freedom of Information for SMEs
211
Section 6 Information Needs and Capacity Building in SMEs
236
Information Needs and Access in SMEs
237
Capacity Building in SMEs
248
Section 7 Globalisation Trends and Best Practices in the Digital Economy
265
Globalisation of the Digital Economy
266
Trends and Best Practices in the Digital Economy
283

EReadiness Assessment Methods and Tools
87
EReadiness of SMEs
111
Section 4 Digital Economy Applications
129
EGovernment Readiness
130
EBusiness and ECommerce
148
Section 5 Content Knowledge and Records Management
174
Local Content and SMEs
176
Section 8 Challenges of the Digital Economy SMEs and EReadiness
302
Challenges of the Digital Economy
303
Section 9 Conclusion Policy and Managerial Recommendations
321
Conclusion and the Way Forward
322
About the Author
331
index
332
Copyright

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About the author (2009)

Stephen Mutula is an honorary senior research fellow at the University of Zululand. He is also the head of the Department of Library and Information Studies at the University of Botswana. He holds a PhD and master’s degree in information science, a postgraduate diploma in computer science, and a bachelor’s degree in education from the Universities of Johannesburg (SA), Wales (UK), and Nairobi (Kenya), respectively. Prof. Mutula is the author of Web-based information management: A cross disciplinary text, and is also the co-editor of Information and Knowledge Management in the Digital Age: Concepts, Technologies and African Perspectives (Third World Information Services, Ibadan, Nigeria). He serves on several international editorial boards and has won several authorship awards, including the University of Botswana’s Researcher of the Year Award (2006 and 2007), and three Emerald Literati Club authorship excellence awards. He was also the recipient of a scholarly excellence award from the Standing Committee of East, Central, and Southern African Librarians (SCECSAL) in 2000 in Windhoek, Namibia. At the time of writing this book, he was a visiting professor at the Department of Information Science, University of Zululand, South Africa [Editor]

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