Discharge Planning Handbook for Healthcare: Top 10 Secrets to Unlocking a New Revenue Pipeline

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CRC Press, Aug 7, 2008 - Medical - 208 pages
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Hidden opportunities to improve profits in the healthcare industry abound in the area of discharge planning. The Discharge Planning Handbook for Healthcare: Top Ten Secrets to Unlocking a New Revenue Pipeline provides innovative new solutions that will show hospital administrators how to turn one of the most antiquated aspects of healthcare into one of the most productive. The performance-improvement concepts and approaches discussed in this volume balance all aspects of existing business models and provide a new approach to managing the discharge planning process.

Management engineer and Six Sigma Black Belt Ali Birjandi and registered nurse and administrative director Lisa M. Bragg employ innovative solutions to help readers:

  • Redefine the concept of discharge planning
  • Assign the proper metrics
  • The COS-Q snapshot – a new tool for success
  • Employ Lean concepts in redesign
  • Apply a practical approach to improvement
  • Create a culture that produces results

An extended case study invites managers and administrators to take an interactive approach to the learning and applying of these concepts. A spreadsheet tool is included to help readers stay on task in their quest to improve efficiency and quality of care. The approach and methods taught in this book have led to dramatic results in a number of institutions. When adopted by your organization, they can help to improve performance and boost revenue.

 

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Contents

Discharge Planning Defined
1
How Optimized Is Your Current Model?
13
New Metrics for Success
29
Uncovering the Data Story
49
Lean Concepts for Discharge Planning
69
The Top 10 Secrets to a New Revenue Pipeline
83
The ResultsOriented Job Description
99
Interactive Discharge Planning
107
Six Sigma Simplified
125
Creating a Culture of Accountability
139
The Final Steps to Success
147
Reshaping Care Delivery at Hospital A
153
Acronyms
163
Bibliography
167
Authors
171
Back Cover
173

Tipping toward Technology
115

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Page iii - This book contains information obtained from authentic and highly regarded sources Reasonable efforts have been made to publish reliable data and information, but the author and publisher cannot assume responsibility for the validity of all materials or the consequences of their use.

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