Discourses of Post-bureaucratic Organization

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John Benjamins Publishing, Jan 1, 2003 - Social Science - 234 pages
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This book considers the discourses that come into play in organizational change. The book outlines the tensions that arise for people having to enact change, and analyzes the ways in which they position themselves in changing organizational environments. The book takes a social semiotic perspective on discourse, organization and change. Here, discourse encompasses not only the multi-modal resources that people mobilize in organizational (inter)action, but also the practices and transformative dynamics afforded by those resources. The organizational changes highlighted in the book revolve around three dimensions of work that are increasingly coming to the fore: participation, boundary-spanning and knowledging. These dimensions are explored through case studies, including a health planning project, an initiative to standardize work practices, and the tension between paper-based and IT-based reporting. The book addresses the relevance of this discourse perspective to organizational research more broadly, by investigating organization as a dynamic of resemiotizations ."Cover illustration by John Reid"
 

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Contents

Chapter 1 The discourses of postbureaucratic organization
1
Chapter 2 Approaches to studying organizational discourse
27
Chapter 3 A social semiotic view of discourse and organization
57
Chapter 4 Organizational discourse
83
Chapter 5 Negotiating organization
111
Chapter 6 The dynamics of postbureaucratic interaction
133
Chapter 7 Recording the organization
149
Chapter 8 Pathwaying as postbureaucratic ethos
175
Chapter 9 Conclusion
193
References
205
Author index
227
Subject index
231
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