Documenting Quality for ISO 9000 and Other Industry Standards
Although ISO 9000 certification greatly enhances quality improvement programs, many organizations--intimidated by the program's formal documentation procedures and policies--avoid registration. MacLean removes common apprehensions to ISO 9000 by showing how to document quality systems with minimal complication. He uses everyday business situations to decipher ISO 9000 standards so readers can move closer to implementing and maintaining more successful quality programs.
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Administrative Procedures RLS26AP93-093 answers AP table appear ASQC Associated Documents associated-documents audit checklist audit statement auditor change notice Changes Title chapter Classified Information complete components control number copies controlled copy copy-listing booklet create define definitions departmental discussion docu documentation system employees entry example Exceeding Expectations exhibit Figure flowchart forms and documents function identify included individual intent internal audit manager manual holders master ment mentation Merriam-Webster methods number block numbering system policy and procedure purpose statement quality assurance quality documentation quality manual quality policy quality system questions reader reference forms referenced responsibility Revision Log ring binder scope sheet number simply SIP & DIP specific standards strategy guide table of contents task tion title block topic heading topic number topic section triad updated vision statement writing the AP Written by Approv