Documenting Quality for ISO 9000 and Other Industry Standards

Front Cover
ASQC Quality Press, 1993 - Business & Economics - 231 pages
Although ISO 9000 certification greatly enhances quality improvement programs, many organizations--intimidated by the program's formal documentation procedures and policies--avoid registration. MacLean removes common apprehensions to ISO 9000 by showing how to document quality systems with minimal complication. He uses everyday business situations to decipher ISO 9000 standards so readers can move closer to implementing and maintaining more successful quality programs.

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Contents

Introduction
20
Preliminaries
24
Summary
54
Copyright

15 other sections not shown

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