Doing Business with the Japanese: A Guide to Successful Communication, Management, and Diplomacy

Front Cover
SUNY Press, Sep 15, 1994 - Business & Economics - 338 pages
0 Reviews
This book uniquely prepares westerners for professional contacts with Japanese associates, markets, and audiences. Through stimulating analyses of Japanese society, corporate culture, and communication protocol, the reader is provided with a rich and textured blueprint of Japanese business behavior. Western professionals, managers, and diplomats are walked through a broad array of strategic communication venues and contact situations with the Japanese. Whether you are engaged in business introductions and meetings, writing and delivering speeches, establishing joint ventures or diplomatic relations, negotiating contracts, faxing memos, planning sales and advertising campaigns, or creating brochures for a Japanese market, Goldman’s revelations of the Japanese mind and expectations will be invaluable. This book uniquely prepares westerners for professional contacts with Japanese associates, markets, and audiences. Through stimulating analyses of Japanese society, corporate culture, and communication protocol, the reader is provided with a rich and textured blueprint of Japanese business behavior. Western professionals, managers, and diplomats are walked through a broad array of strategic communication venues and contact situations with the Japanese. Whether you are engaged in business introductions and meetings, writing and delivering speeches, establishing joint ventures or diplomatic relations, negotiating contracts, faxing memos, planning sales and advertising campaigns, or creating brochures for a Japanese market, Goldman’s revelations of the Japanese mind and expectations will be invaluable.
 

What people are saying - Write a review

We haven't found any reviews in the usual places.

Selected pages

Contents

Culture Shock East Meets West
3
Preparing US Managers for Expatriate Assignments in Japan
19
The Central Role of Communication and Culture in USJapanese Management and Diplomacy
35
Setting Up the Channels for US Japanese Corporate Communication
43
Strategic Dimensions of Japanese Social Behavior and Everyday Life
69
Management in Japan
97
Talk and Conversations
115
Meishi
125
An Intercultural View of Eloquence US and Japanese Approaches to Public Speaking
197
Tatemae and Honne Surface and True Communication
229
Japanese Ningensei
235
Japanese Public and Private Communication
239
The Omoiyari Culture Japanese Empathy and Hospitality
245
Appropriate Rank and Order Corporate and National Culture
249
The Listening Culture of Japan
255
Recognizing Cultural Entrapment The Shock of Communicating and Receiving Compliments
259

First Contacts
131
Nonverbal and Intuitive Communication in Japanese Business and Management
137
Cultural Abyss at the Negotiating Table US Expatriates Facing Japanese Associates
151
Verbal Communication with Japanese
167
Print Communication with Japanese
181
Corporate Persuasion Communicating with Japanese Audiences
189
Keiretsus and Zaibatsus A Framework for Japanese Organizational Communication
265
Notes
281
Glossary
301
Index
309
Copyright

Other editions - View all

Common terms and phrases

About the author (1994)

Alan Goldman is President of Goldman and Associates Consulting Group, Scottsdale, Arizona, specializing in international consulting and training for Japanese, American, and British companies and professionals. He has done consulting and training work, while living in Tokyo, and has worked for Japanese corporations.

Bibliographic information