Domesticating Information: Managing Documents Inside the Organization
Domesticating Information: Managing Documents Inside the Organization examines records and documents as complex business objects and explores the many different perspectives required for their management. Viewing documents as business objects requires a much different perspective from treating them as cultural artifacts, where preservation is the primary concern. When viewed as business objects, documents must be looked at in terms of integration with business processes, in defense of litigation subpoenas, or in the implementation of information technology. As a consequence, records managers are business analysts, and therefore are treated as such in this book. How information technology, the law, archives, and library & information science scholarship address and affect document and records management are all considered. Topics covered include: how to manage documents and records in any environment, hard copy vs. electronic documents, and how to create a foundation for managing records that addresses the needs of business and government. By addressing the needs of business and government, the needs of citizens, business web stakeholders, and archivists are also fully addressed.
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History of Records Management
The Context of Records
What Is a Record?
What Records Do We Manage?
The Life Cycle Business Processes in Relation to Records
Creating Value Organizing Records
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50th Congress 62nd Congress activities agement appropriate archivists Arthur Andersen artifact boxes business processes business requirements called captured information chapter classification plan complete concept concerning content management copy copy control correspondence created creation database defined describes discovery docu document control document management document type Dublin Core electronic documents electronic records employees end user Enron ensure enterprise content management environment evidence example Executive folders format function ganization hard-copy individual information management instant messaging issue Java Server Page litigation Maedke manage records mation ment metadata methods objects organiza organization organization's paper Pennix perform person phase policies and procedures practice preservation problem project files purposes records life cycle records management records series reliability and authenticity Robek rules Sarbanes-Oxley Act server storage subpoena term tion transaction U.S. Government ument workflow