Domesticating Information: Managing Documents Inside the Organization

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Scarecrow Press, 2006 - Business & Economics - 227 pages
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Domesticating Information: Managing Documents Inside the Organization examines records and documents as complex business objects and explores the many different perspectives required for their management. Viewing documents as business objects requires a much different perspective from treating them as cultural artifacts, where preservation is the primary concern. When viewed as business objects, documents must be looked at in terms of integration with business processes, in defense of litigation subpoenas, or in the implementation of information technology. As a consequence, records managers are business analysts, and therefore are treated as such in this book. How information technology, the law, archives, and library & information science scholarship address and affect document and records management are all considered. Topics covered include: how to manage documents and records in any environment, hard copy vs. electronic documents, and how to create a foundation for managing records that addresses the needs of business and government. By addressing the needs of business and government, the needs of citizens, business web stakeholders, and archivists are also fully addressed.
 

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Contents

History of Records Management
1
The Context of Records
38
What Is a Record?
52
What Records Do We Manage?
85
The Life Cycle Business Processes in Relation to Records
112
Creating Value Organizing Records
159
Conclusion New Requirements for Records Managers
196
Bibliography
205
Index
217
About the Author
227
Copyright

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About the author (2006)

Carol E. B. Choksy is adjunct professor at the School of Library and Information Science at Indiana University, Bloomington and President-elect of the Association of Records Managers and Administrators (ARMA). She also teaches courses at the Indiana University/Purdue University at Indianapolis campus for SLIS. Among the courses she teaches are Records Management, Strategic Intelligence, Systems Analysis, Management, and Social Science Research.

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