Don't Kill the Bosses!: Escaping the Hierarchy Trap

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Berrett-Koehler Publishers, Jan 1, 2001 - Business & Economics - 200 pages
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The boss/subordinate relationship is an age-old problem cited in almost every management book and on-the-job survey as an area rife with dishonesty and inefficiency. All too often, subordinates spin the truth for those above while bosses fail to establish the conditions required for subordinates to tell it to them straight. The end result is warped communication, corrupt internal politics, illusionary teamwork, pass-the-buck accountability, and personal dispiriting-and the company is always the big loser.

Don't Kill the Bosses! reveals the "trap" created when people fail to differentiate between the positives of hierarchical structure and the negatives of hierarchical relationships. Far from being opposed to hierarchy, the authors believe strongly that an accurate and cleanly defined organization chart is vital. But they show how to implement an alternative model of hierarchy: two-sided accountability. Drawing on case studies from their consulting practice, Culbert and Ullmen show how this new model leads to a freer flow of information, more creative problem-solving, and quicker response to changing conditions.

Unlike other books that acknowledge boss/subordinate relationships as a systematic, continuing problem and offer skill development suggestions for dealing with it, Don't Kill the Bosses! tells how to think about the problem in a way that will enable readers to understand the steps they need to take to change things. It diagnoses what's missing in boss/subordinate relationships, connects what's wrong with them to personal and organizational outcomes, and defines the whole new mentality required to make them work successfully.
 

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Contents

Why Not Kill the Bosses?
1
1 Recognizing the Hierarchy Trap
11
2 The Core Problem Is OneSided Accountability
34
Youve Got to Use What You Know about Human Nature
57
Politics As Usual Wont Get You There
72
5 You Need a TwoSided Accountability MindSet
93
6 Team Effectiveness Requires It
113
7 Top Levels Need to Support It
126
8 Changing the Structure to Encourage It
141
Who Benefits and How?
160
Index
171
About the Authors
177
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About the author (2001)

Samuel A. Culbert is Professor of Management at UCLA Anderson School of Management. Dr. Culbert's other books include "Don't Kill The Bosses" (2001). He is the recipient of the American Association of Publishers Best Management Book of the Year award and the Harvard Business Review McKinsey Award.

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