Don't Oil the Squeaky Wheel: And 19 Other Contrarian Ways to Improve Your Leadership Effectiveness: And 19 Other Contrarian Ways to Improve Your Leadership Effectiveness

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McGraw Hill Professional, May 12, 2004 - Business & Economics - 224 pages

A playfully subversive new approach to solving age-old management conundrums

In a book that will entertain as it instructs, acclaimed management guru Wolf Rinke distills a lifetime of management consulting experience into 20 easy-to-digest lessons. Offering novel approaches to ancient organizational riddles--for instance: "Don't Satisfy Customers," "Don't Make Decisions," and "Don't Look Good"--Rinke's rules give managers fresh angles from which to reappraise and solve their management quandaries while putting smiles on their faces. • Written by one of the nation's most wellknown business contrarians

  • Offers unorthodox approaches to mastering the complexities and contradictions of managing and leading people to greater productivity and success
  • Organized around 20 tenets, each one focusing on a specific management conundrum that has bedeviled countless generations of managers

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Knowledge Is Not Power
Management and Leadership Theories Do Not Work
Be Selfish
Dont Manage People
Dont Be Proud
Dont Be Tough
Dont Play to Win
Dont Prove Yourself
Dont Oil the Squeaky Wheel
Dont Worry About Pay
Dont Tell People What to Do
Dont Satisfy Customers
Dont Downsize
Dont Respond to the Urgent
Dont Be Committed
Leadership Roadmap

Practice KID not KITA
Dont Have People Work for You
Dont Focus on the Bottom Line
Dont Have Goals and Objectives
Trust All People All the Time
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Page 10 - We trained hard... but it seemed that every time we were beginning to form up into teams we would be reorganized. . . . I was to learn later in life that we tend to meet any new situation by reorganizing; and a wonderful method it can be for creating the illusion of progress while producing confusion, inefficiency, and demoralization.
Page 53 - believe that the first test of a truly great man is his humility. I don't mean by humility, doubt of his power. But really great men have a curious feeling that the greatness is not of them, but through them. And they see something divine in every other man and are endlessly, foolishly, incredibly merciful. —JOHN RUSKIN
Page 82 - We believe our first responsibility is to the doctors, nurses and patients, to mothers and fathers and all others who use our products and services
Page 7 - Leadership is not magnetic personality—that can just as well be a glib tongue. It is not "making friends and influencing people"—that is flattery. Leadership is lifting a person's vision to high sights, the raising of a person's performance to a higher standard, the building of a personality beyond its normal limitations. —PETER F. DRUCKER
Page 99 - Trust men, and they will be true to you; treat them greatly, and they will show themselves great. —RALPH WALDO EMERSON
Page 84 - If you are not satisfied for any reason, don't pay us for it. Simply scratch out the line item, write a brief note about the problem, and return a copy of this invoice along with your check for the balance.
Page 97 - Entirely too much time is being spent in the restroom. In the future, we will follow the practice of going in alphabetical order. For instance,
Page 45 - Leadership is getting someone to do what they don't want to do in order to achieve what they want to achieve.

About the author (2004)

Wolf Rinke (Washington, DC) is president and founder of a human resources and management consulting company dedicated to helping organizations and individuals maximize their potential. He has been featured on CNN and NBC news, and his articles have appeared in Success Reader's Digest, Bottom Line, Family Circle, Business Life, Selling Power, and Men's Life.

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