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Little Things Mean a Lot
Travel and International Etiquette
Additional Resources Books
About the Author
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Answer appropriate arrived attention attire audience aware Bill Gates body language business card Business casual business introduction business professional call waiting cell phone chair challenge client coat colors Community Newspaper Holding connection considered conversation culture demeanor dining door dress e-mail endeavor England Cable etiquette executive eye contact faux faux pas feel firm focus gender gentleman gesture goal greet grow the relationship guest handshake high context cultures honorific host important individual keep khaki color kiss look maître d meeting mutually respected third ness networking event never nuances one's opportunity personal style prepared presentation president profes professional image protocol Question Remember respected third party restaurant rules seated senior shake hands skills small talk someone sommelier speaking suggests suit sure telephone thank tion toast topic voice wait staff wear woman women