E-business Innovation and Change Management

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Mohini Singh, Dianne Waddell
Idea Group Inc (IGI), 2004 - Business & Economics - 283 pages
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E-business is an innovation that brings with it new ways of dealing with customers and business partners, new revenue streams, new ways of processing information, new organization structures, new skill sets, electronic supply chains, new standards and policies, new collaborations, the need for adaptable business strategies and effective management of associated changes. However, e-business and change management have often been addressed as separate issues by organizations, often leading to disappointing results. E-Business Innovation and Change Management addresses e-business innovation and change management issues. It provides an understanding of the interdependence and synergy between the two issues and that a holistic approach is imperative for organizations to survive in this new economy and achieve a competitive advantage. The book includes chapters from leading academics around the world on change management, which has bee identified as an important barrier to e-business success.
 

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Contents

Innovation and Change Management
1
Leadership in EBusiness
19
Executive Judgment and the eBusiness Advantage
38
A Change Management Framework for EBusiness Solutions
54
Resistance A Medium for the Successful Implementation of Technological Innovation
70
Building Effective Online Relationships
84
EPartnership and Virtual Organizations Issues and Options
105
A B2E Solution Change Management Perspectives
120
Using ActorNetwork Theory to Identify Factors Affecting the Adoption of ECommerce in SMEs
152
The Application of the Innovative Mobile Technologies in the Business Environment Challenges and Implications
170
The Evolution of Technology Innovation at Dakin Farms
191
From Cash to EMoney Payment System Innovations in Australia
209
Security Management in an EBusiness Environment
231
Ethics and EBusiness An Oxymoron?
250
About the Authors
272
Index
279

EGovernment in Developing Countries A Sri Lankan Experience
137

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