E-management @ Work: The Internet and the Office Productivity Revolution

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iUniverse, 2002 - Business & Economics - 276 pages
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How can you obtain real productivity results from all this Web technology your company has just purchased? How can you master the confusing watershed of over-hyped concepts, killer-apps and born-again Pure-play consultants? This book is the outcome of many discussions with managers dealing with the rise of e-business—at firm and/or team level. Gurus and pundits claim that the Web and its applications are poised to trigger a profound workplace revolution. The book shows that the Web’s real promise lies in a service productivity revolution. It is structured to help the reader in his or her understanding of this three-step transformation: —“business as usual, but faster”: basic uses of e-technologies, such as e-mail, Websites, online research and how simple tools can be used effectively to obtain office productivity improvements;
—“same business, new channels”: draw the implications for your business of developments such as e-commerce, marketplaces, Internet marketing and intranets;
—“the e-management revolution”: welcome to the e-revolution—explore how the Web inventors’ dreams lead to a constant flow of new Web based applications and how these might, as they get absorbed by the market, change the face of business as we know it.

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About the author (2002)

Michael Ball is Professor of Urban and Property Economics, Department of Real Estate and Planning, The University of Reading Business School

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