Total Quality in Purchasing and Supplier Management
Total Quality in Purchasing and Supplier Management is an important and essential new book which develops a systematic approach to purchasing and supplier quality management (PSQM). It explains how to build a solid customer-supplier relationship and presents methods for finding suppliers who will best align with the purchaser's organization (i.e., suppliers who are committed to a long-term relationship as well as the continuous improvement process). The methods involved in the purchaser/supplier continuing improvement process is also presented.
Systems for prioritizing the deployment of commodities, products, services and suppliers are covered. A feedback mechanism that tracks supplier performance and insures that plans are being followed is presented.
Finally, this new book explains the need for a PSQM system and shows how that system must become an integral part of any quality program in order for the extended enterprise to be successful.
This book is an essential resource for any organization committed to the sucessful implementation of PSQM.
What people are saying - Write a review
We haven't found any reviews in the usual places.
Overview of Total Quality
Systematization of standards
The Total PurchasingSupplier Quality
Linking Suppliers through Policy Deployment
ISO 9000 and PurchasingSupplier Quality
Supplier Continuous Improvement
Strategy for Implementation
Conclusions and Future Expectations
Michigan Consolidated Gas Company
Planning for the Future
Filling in the Gaps with
Safety and immunity from product liability
Instrumentation gauging testing and inspecting
Other editions - View all
ABSTRACT approach areas audit Baldrige Award benchmarking buyer buying organization certification chapter chart commodity team common cause variation concept continuous improvement control charts corporate cost criteria customer satisfaction customer-supplier relationship cycle Deming Prize determine developed Edwards Deming Electronic Data Interchange employees engineering evaluation factors feedback Figure focus goals identify implementation important industry internal Japanese keiretsu long-term Malcolm Baldrige management system manufacturing materials ment methods MichCon needs nonconforming number of suppliers On-Time Delivery organizational overall PDCA percent performance planning points policy deployment priority problems procedures product or service products and services PSQM system purchasing quality assurance Quality Award quality characteristics quality control quality function deployment quality improvement quality objectives reduce requirements responsible scientific management selected Shewhart specific standard statistical process control steps strategy supplier base tion total quality management Voehl Walter Shewhart