Effect Managing IT

Front Cover
Copenhagen Business School Press DK, 2007 - Business & Economics - 104 pages
Information Technology (IT) products in themselves do not create any effects - these arise when the products are used. In order to obtain the intended effects from their investments, all purchasers should actively manage their projects towards these effects. This sounds obvious but is unusual in practice. This book demonstrates clear working methods and techniques for managing IT projects so that the anticipated effects arise. It also contains many inspiring real-world examples. Many IT projects focus very weakly on benefit and effect once the development project has commenced. Thus, it is not particularly strange that many of the IT solutions produced are unnecessarily difficult to use and don't create the operational benefit that is anticipated, not to mention the unforeseen costs of the various measures that are required in order to put right what has gone wrong. There is an easy way to procure, conduct, and follow up IT projects with the aim of achieving real benefit for both the operation and the user. This book demonstrates a concrete method, which puts its finger on the point where the benefit arises on every occasion of use. Effect Managing IT is aimed at people who make decisions about, who implement, and who are responsible for IT investments, such as purchasers, line managers, executives, IT managers, business developers, buyers, and project managers.
 

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Contents

Introduction
6
Obstacles to effect
30
The effect map
43
Effect management
62
Epilogue
87
The car pool an example
88
Index
103
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