Effective Communication

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Dorling Kindersley Limited, Aug 3, 2009 - Business & Economics - 72 pages
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A practical guide to effective communication which will give you the information and skills to succeed

Find out how to improve your communication skills by learning to understand your audience, communicate strategically and discover which delivery approach is right for you. You ll develop confidence, learn to listen effectively and give and receive feedback.

Tips, dos and don ts and In Focus features on what to do in a particular situation, plus real-life case studies demonstrate how to plan a speech, select the right visual support and use body language. Read it cover-to-cover, or dip in and out of topics for quick reference.

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