Effective Communication Skills For Scientific And Techinical Professionals

Front Cover
Basic Books, 2001 - Business & Economics - 321 pages
2 Reviews
Flatter, more collaborative organizational structures, combined with the pressure to translate innovative ideas into action quickly, are increasing the need by technical professionals-such as computer programmers, design specialists, engineers, and R&D scientists-to expand their repertoire of communication and managerial skills. In this highly accessible and practical book, Harry Chambers offers a wealth of strategies and tactics for building these skills, to the benefit of individuals, teams, and companies. In his trademark shoot-from-the-hip style, Chambers identifies specific real-world challenges that technical professionals face in the workplace, and offers definitive guidelines for enhancing their communication skills-from making presentations to giving and receiving criticism to navigating office politics. Featuring interviews with people in the trenches, as well as self-assessment tools and exercises, Effective Communication Skills will become a valued resource for technical professionals and their colleagues, trainers, and HR departments in all industries.
 

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Contents

Todays Communication Realities
2
Building the Bridge of Effective Communication
26
Influencing How Your Communication Is Received
46
Giving and Receiving Criticism
74
Communicating with Your Boss
96
Communicating Technical Information to Nontechnical People
120
The Challenges of Effective Listening
140
Developing Effective Listening Skills
162
Communicating Effectively in Environments of Change
212
Effective Communication in Meetings
238
Communication Skills for Managers
262
Mastering Organizational Politics
282
In Closing
302
Notes
308
Index
310
Copyright

Dealing with Customers and Funding Sources
186

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About the author (2001)

Harry Chambers is President of Trinity Solutions, Inc., an Atlanta-area consulting and training firm specializing in leadership, team coaching and building, and organizational development. He is the co-author of No Fear Management: Rebuilding Trust, Performance, and Commitment in the New American Workplace and The Bad Attitude Survival Guide, named one of the 30 best business books of 1998 by Soundview Executive Book Summaries.

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