Effective Human Relations

Front Cover
Cengage Learning, Apr 1, 2004 - Business & Economics - 256 pages

This study aid contains many participative exercises, as well as review exercises—in matching, true/false, and multiple-choice format—that help students review and master the content from each chapter.

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Contents

INTRODUCTION TO HUMAN RELATIONS
1
IMPROVING PERSONAL AND ORGANIZATIONAL COMMUNICATIONS
15
UNDERSTANDING YOUR COMMUNICATION STYLE
28
Copyright

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About the author (2004)

Barry L. Reece is professor emeritus at Virginia Polytechnic Institute and State University. Prior to this, he was on the faculty at the University of Northern Iowa. He received his Ed.D. from the University of Nebraska. Dr. Reece has been actively involved in teaching, research, consulting, and designing training programs throughout his career. He has conducted more than 500 workshops and seminars devoted to leadership, human relations, communications, sales, customer service, and small business operations. He received the Excellence in Teaching Award for classroom teaching at Virginia Tech and the Trainer of the Year Award presented by the Valleys of Virginia Chapter of the American Society for Training and Development. Dr. Reece has contributed to numerous journals and is author or co-author of six college textbooks that have been through a total of 41 editions. He has served as a consultant to Lowe's Companies, Inc., Wachovia Corporation, WLR Foods, Kinney Shoe Corporation, and numerous other profit and not-for-profit organizations.

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