Effective Management of Benchmarking Projects

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Routledge, Feb 17, 2010 - Business & Economics - 400 pages
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Effective Management of Benchmarking Projects shows you how to apply benchmarking to a variety of projects.

Effective Management of Benchmarking Projects equips the project team or manager with all the necessary competence for managing projects effectively. This practical book begins with definitions of 'what to benchmark' and ends with a stimulating real case study where a benchmarking project was conducted by observing all the necessary rules and with total adherence to the various protocols.

This book deals with the application of benchmarking. It gives real examples of effective applications from such companies as:
Rank Xerox, D2D, American Express, Rover, Texas Instruments.
 

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Contents

Introduction
1
where the benchmarking story started
5
a prioritization tool
43
3 Partner selection
71
how to handle secrecy and sensitive issues
87
5 The value of industrial visits
96
6 The value of benchmarking awards
145
7 The process of benchmarking in practice
183
examples of best practice
204
effective project management
311
Index
344
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