Effective Medical Communication: An anthology of columns

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AuthorHouse, May 19, 2011 - Education - 244 pages
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Effective Medical Communication shares the insights of pediatrician Arnold Melnick, DO, a columnist for The DO, the news and feature magazine of the American Osteopathic Association. A collection of six years’ worth of Dr. Melnick’s columns, this book offers osteopathic physicians, MDs and other health professionals practical advice for improving their medical writing and medical speaking. Emphasizing the importance of communicating well with patients, this anthology provides many helpful suggestions on using and recognizing body language, asking the right questions, training office personnel and interacting with patients via telephone. Organized into sections titled “Medical Writing,” “Medical Speaking” and “Patient Communication,” Effective Medical Communication is written in an easygoing, colloquial style, ideal for browsing here and there according to a reader’s interest or for cover-to-cover reading.
 

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Contents

Youve been asked to speak
3
Sharp but dull
9
Joke or no joke?
17
Know when to say no
25
Its all in how you say it
33
SOS in communication
41
7
49
Public health communication
57
Medical communication can be funny
127
Preventing writers block
135
Serendipity and abbreviations
143
9
151
Communicating with little ones
157
she mean?
163
Your most important question
169
Communication by proxy
175

Jargon jive
65
What if you had to write a medical speech
71
Shedding light on confusing word pairs
79
Tantalizing titles
87
Suppress the sesquipedalians
103
F U N E M N X?
111
O name the onyms
119
What business are we in?
183
Listen to the patient
191
Better communication fewer medical errors
199
Sarcasma means of communication
207
Two openingsone wrong one right
215
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