Effective Medical Communication: An anthology of columns
Effective Medical Communication shares the insights of pediatrician Arnold Melnick, DO, a columnist for The DO, the news and feature magazine of the American Osteopathic Association. A collection of six years’ worth of Dr. Melnick’s columns, this book offers osteopathic physicians, MDs and other health professionals practical advice for improving their medical writing and medical speaking. Emphasizing the importance of communicating well with patients, this anthology provides many helpful suggestions on using and recognizing body language, asking the right questions, training office personnel and interacting with patients via telephone. Organized into sections titled “Medical Writing,” “Medical Speaking” and “Patient Communication,” Effective Medical Communication is written in an easygoing, colloquial style, ideal for browsing here and there according to a reader’s interest or for cover-to-cover reading.
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Youve been asked to speak
Sharp but dull
Joke or no joke?
Know when to say no
Its all in how you say it
SOS in communication
Public health communication
Medical communication can be funny
Preventing writers block
Serendipity and abbreviations
Communicating with little ones
Your most important question
Communication by proxy
What if you had to write a medical speech
Shedding light on confusing word pairs
Suppress the sesquipedalians
F U N E M N X?
O name the onyms
What business are we in?
Listen to the patient
Better communication fewer medical errors
Sarcasma means of communication
Two openingsone wrong one right
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abbreviations American Osteopathic American Osteopathic Association answer AOA editors asked audience body language cell phones child clinical colleague column complimentary closings confusing Consider for comparison consultation diagnosis Dictated doctor effective medical communication English example eye contact feel funny furosemide give health communication Henny Youngman hospital humor hyphenation ideas important interesting Internet references jargon joke Journal keep letter listeners look manuscript means medi medical errors mistakes never nonverbal communication noun Nova Southeastern University nurse onyms Osteopathic Medicine patient pediatrics person pharmacist physicians possible PPIs practice prescription errors problems professional Public Health published questions readers remember responsibility Richard Lederer slides someone sometimes speaking sure talk telephone tell there’s things thought tion today’s Tony Blair topic trite understand Wall Street Journal What’s words writer’s block written