Effective behavior in organizations: learning from the interplay of cases, concepts, and student experiences

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R. D. Irwin, 1976 - Psychology - 615 pages
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Contents

Introduction
3
Taking a Look at Yourself
10
The Total Organization and the Concept of Systems
17
Functional and Dysfunctional Aspects of a System
23
Equilibrium versus Change in Systems
29
How Do You Know When a Group Is?
36
Background Factors
43
Integration
53
A Case of Prejudice?
380
Daniels Computer Company
389
Defenses and the Need to Know
405
Dundas Mechanical Contractors Ltd
418
The Eunice MacGillicudyMarcus Warren Case
427
The Expense Account
433
The Foster Creek Post Office Case
439
Home Economics
451

Building Internal Structure
63
How It Relates to Acceptance
70
Consequences of Member Differentiation for Productivity
78
Emergent Processes
85
Basic Human Needs and Rewards
107
The Personal System
127
Outcomes of Interpersonal Relationships
181
Exerting Influence
191
Relations among Groups in the Organization
223
The Manager as the Initiator of Change in
245
Active Listening
277
Anderson Manufacturing and Development Co
291
Anne Bogan
307
Barbara Herrick
319
Ben Reed
325
Bob Knowlton
338
The BrewsterSeaview Landscaping Co
346
The Captains Table
358
The Case of the Changing Cage
368
Irwin Manufacturing Company
460
An American Goes Native in Japan
466
Lairds Lament
475
MegaWatt
488
MultiProducts Inc
504
Nolim A
513
Ricard Company A
527
Ricard Company B
534
Robert F Kennedy High School
540
The Confessions of a Head Resident
550
Shays Hardware
559
Smokestack Village Inc
572
The Suburban Ski Shop Dilemma
580
A Study in Contrast
586
The White Company
597
Company
604
Index
611
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