Effective Document Management: Unlocking Corporate Knowledge

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Gower, 2000 - Language Arts & Disciplines - 252 pages
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This text suggests how document management can be achieved in the context of knowledge management and improvemtn approaches such as business process re-engineering, quality management and Investors in People. The author explains how different technologies can support the life-cycle from creation, indexing, retrieval and communication to disposal or storage. Both strategic and project-level issues are addressed, from developing an information systems strategy, to day-to-day records and document management practice and establishing user requirements for new systems, tendering procedures, system selection and implementation. Contributed case studies relate the real-life benefits.

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Contents

nt rod uc t ion
1
Information Strategy and the Corporate
11
Approaches for Improving
41
Copyright

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