Effective Knowledge Management for Law FirmsWhile there is significant interest in knowledge management as it applies to legal environments, there are very few books specifically focused on this topic. In Effective Knowledge Management For Law Firms, Matthew Parsons expertly fills this gap by drawing on his work with a leading commercial law firm, Mallesons Stephen Jaques. He examines how law firms can implement a knowledge strategy to support their business strategy, rather than getting beguiled by fads and technology. Parsons first outlines the terrain, including what knowledge management means, the business and economics of law firms, and how lawyers work as knowledge workers. He then introduces a methodology for creating and implementing law firm knowledge strategy, which combines for the first time the interrelated aspects of recruiting, training, research, document production, information management, and digital knowledge strategy. Parsons goes beyond theories to provide detailed, practical help for the analysis, implementation, and measurement of performance-increasing initiatives. This book will be an invaluable resource for all those involved with the management and leadership of law firms and knowledge management initiatives. |
Contents
| 3 | |
Understanding the Terrain Knowledge Management Law Firms and Lawyers | 11 |
Plotting and Sailing a Course Creating and Implementing Law Firm Knowledge Strategy | 75 |
Recommendations for Your Personal Interpersonal and Impersonal Knowledge Strategies | 157 |
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accessed December 18 average realized rate behaviors and processes brain button chapter clauses clients communities of practice consider cost created creation culture database David Maister digital knowledge strategy discussed docu document assembly document management system dynamic Web pages e-mail electronic environment example expertise firm’s knowledge strategy Freshfields Bruckhaus Deringer identify in-brain increase Internet interpersonal intranet investment knowl knowledge about sources knowledge initiatives knowledge management initiatives knowledge strategy document law firm knowledge learning legal issues leverage materials matter ment must-have nonbillable Online Digest organizational partners and lawyers performance personal knowledge management physical PPEP practice group precedents professional profit programs relation should-have skills social capital story style tacit knowledge tacit technical knowledge taxonomy tender things Thomas Davenport tion toolbar understanding word processing