El cliente es tu patron / the Customer is Your Boss: Guia De Calidad En El Servicio Para Empleados Que Atienden Directamente a Los Clientes

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Panorama Editorial, Nov 1, 1996 - Reference - 64 pages
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Contents

Section 1
8
Section 2
10
Section 3
16
Section 4
18
Section 5
22
Section 6
24
Section 7
27
Section 8
31
Section 10
36
Section 11
38
Section 12
40
Section 13
42
Section 14
46
Section 15
57
Section 16
58
Copyright

Section 9
35

Common terms and phrases

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