Electronic Bill Presentment and Payment

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CRC Press, Mar 12, 2003 - Business & Economics - 368 pages
Electronic bill presentment and payment (EBPP) is revolutionizing the billing process by offering online and real time presentment of bill content and payment choices. EBPP is the easy way of viewing billing status, remittance items, and presenting balances using a universal browser from any location. In contrast to paper-based bills, electronic bi
 

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Contents

Chapter 1 Introduction to EBPP
1
Chapter 2 The Billing Process
23
Chapter 3 Business Models for EBPP
55
Chapter 4 ValueAdded Attributed of EBPP
71
Chapter 5 Risks Security and Privacy with EBPP Business Models and Solutions
121
Chapter 6 Documentation and Payment Standards for EBPP
137
Chapter 7 EBPP Service Providers and Products
159
Chapter 8 EBPP Operating Concepts
223
Chapter 9 Case Studies of Successful EBPP Implementations
285
Chapter 10 Summary and Trends of Designing Implementing and Operating EBPP Solutions
319
Acronyms
329
Bibliography
335
Index
337
Back cover
345
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About the author (2003)

Terplan, Telecommunications Consultant, Hackensack, New Jersey.

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