Electronic Goverment: 6th International Conference, EGOV 2007, Regensburg, Germany, September 3-7, 2007, Proceedings

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Springer Science & Business Media, Aug 22, 2007 - Business & Economics - 450 pages
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EGOV 2007 was the sixth edition of this highly successful series of annual int- national conferences dedicated to electronic government research and practice. Like all its predecessors, EGOV 2007 achieved a remarkable number of paper submissions. Moreover, the quality of this year’s submissions again superseded previous years’ submissions. For the third year in a row, the conference was anteceded by a doctoral colloquium, with approximately 20 PhD projects d- cussed. The conference also provided a forum for academic work in progress, for practitioner reports, and for workshops on specialty topics. Along with the International Conference on Digital Government Research (dg.o)intheUSA andthe e-GovernmentTrackatthe HawaiiInternationalC- ference on System Sciences (HICSS), the EGOV series of conferences has est- lished itself as the leading annual conference on e-Government, e-Participation and e-Governance in Europe, with a global reach. Last year, the ?rst two professional societies were formed in North America 1 and Europe, the Digital Government Society of North America (DGSNA) and 2 the European EGOV Society (EGOV-S) . Both sister societies work closely - gether.Itisnoteworthythatbothsocietieshaveadoptedalmostidenticalmission statements. They both de?ne themselves as multi-disciplinary organizations “of scholars and practitioners engaged in and committed to democratic digital g- ernment. Digital (or electronic) government fosters the use of information and technology to support and improve public policies and government operations, engage citizens, and provide comprehensive and timely government services”.
 

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Contents

Method and Example from EGovRTD2020
1
Going Beyond the Gs and Cs
13
Innovation Processes in the Public Sector New Vistas for an Interdisciplinary Perspective on EGovernment Research?
23
EGovernment and EGovernance
35
Action in Action Research Illustrations of What Who Why Where and When from an EGovernment Project
44
Towards a Methodology for Designing EGovernment Control Procedures
56
Domain Specific Process Modelling in Public Administrations The PICTUREApproach
68
Service Composition Architecture and BackOffice Interoperability Issues
80
A Social Network Study
240
The Case of Digital Community Policing
252
Understanding Paths to IT Literacy
265
Implementation as the Moment of Truth
281
Development of a ResearchBased Tool for Evaluating Informational Websites
293
What Can We Learn From Slovenian Users?
305
An Ontology for the Multiperspective Evaluation of Quality in EGovernment Services
318
Towards a Network Government? A Critical Analysis of Current Assessment Methods for EGovernment
330

Reference Models for EServices Integration Based on LifeEvents
92
Generic Workflow Approach
104
EGovernment Services Composition Using Multifaceted Metadata Classification Structures
116
Promises Challenges and Stakeholders
127
Diverging Perspectives on Online Public Service Delivery
143
The Dutch Usage Case
155
A StakeholderOriented Case Analysis
167
Talking to Not About Citizens Experiences of Focus Groups in Public EService Development
179
Selection of Appropriate Payment Methods for EGovernment Model and Application
191
The Tecut Portal
204
Inclusion in the EService Society Investigating Administrative Literacy Requirements for Using EServices
216
How Legal Issues Shape Security
228
Reaching Communication Quality in Public EForms A Communicative Perspective on EForm Design
342
A Tale of EParticipation in Two Cities
354
A TrustCentered Approach for Building EVoting Systems
366
Usability and Acceptance of TwoStage Voting Procedures
378
Design and Metrics of a Democratic Citizenship Community in Support of Deliberative DecisionMaking
388
What Are the Future Possibilities of eDemocracy? A Discussion Paper
401
Empirical Evidences from the French Case
412
What Matters in the Development of the EGovernment in the EU?
424
A European Perspective of EGovernment Presence Where Do We Stand? The EU10 Case
436
Author Index
448
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About the author (2007)

Gronlund is Assistant Professor in Informatics at Umea University and Director of the Center for Studies of IT in the Public Sector.